Refund and Fulfillment Policies


By placing your order, you acknowledge and agree that will transmit via a message to the e-mail address provided, the documents listed in the Table of Contents. Applicable taxes are not included in the listed price, but are added automatically at the time of checkout based upon your billing address. There are no processing or handling fees.  


Once the order is placed, you will automatically receive an e-mail containing a download link to download the listed documents you have purchased. If you have not received the email with the download link within a few minutes, please check your spam folder. Orders are processed immediately upon successful payment.  We are accessible for customer services issues through the toll free number listed as well as by e-mail. Such inquiries will be responded to Monday through Friday, 8:00 am to 6:00pm Pacific.


Upon receipt all sales are final and no refund requests will be honored. At its sole discretion, may amend, modify or update the listed documents. is under no continuing obligation to supplement and/or update any of the listed documents on orders already placed.

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